FAQ

1. Q: Are you a manufacturer, trading company or a third party?

A: We are a post-processing manufacturer, and we have builded up our company since 2015.

2. Q: Where is your factory located?

A: We have 2 factories, both are in Zibo city. 

3. Q: How can i get to your factory?

A: Our factory is near Jinan Airport and Zibo Railway Station, we can pick you up in the airport/station. 

4. Q: What is your minimum order quantity, can you send me samples?

A: Our minimum quantity is different for different items. Small order is available if you can accept shipping with express. 

5. Q: What is the delivery time of products?

A: In general, the delivery time for most of our products is about 45 days, special situation will be delivered as the negotiation with our clients. 

6. Q: Can the products be customized as our need, such as put on our logo?

A: Surely our products can be customized as your need. Put on your logo is also available. 

7. Q: As the shipping period will take long time, how can you make sure the goods won’t be broken?

A: Our products are shipped with seaworthy package, to make sure the goods can be delivered to our customer smoothly, we also use the pallet to fix the machine with the container. If the goods are broken when you received, pls send some photos, the damage can be  refund.

8. Q: May i know which payment will be accepted by your company?

A: So far 100% TT before shipment, or 30% deposit and the balance should be paid against the copy of the BL.

9.Q: How can i trust your company?

A: With 5-years-professional design, we can provide you suitable suggestion and lowest price

10.Q: Is your price competitive?

A: Only good quality products we supply. Surely we will give you best factory price based on superior product and service.